Frequently Asked Questions
Frequently Asked Questions
Guests can check-in at 15:00 and check-out at 12:00.
- From Ao Prao Pier – Koh Samet
Speedboat at 11:00 / 13:30 / 16:00
(Please standby at the pier at least 30 minutes before departure time)
- From Koh Samet – Ao Prao Pier
Speedboat at 10:00/ 12:30 / 15:00
(Please standby at the lobby at least 45 minutes before departure time)
Breakfast at “O” Restaurant starts from 07:00-10:30.
We have two restaurants,
Buzz – Thai-Isaan restaurant opening daily for lunch and dinner from 11:00 – 22:30.
“O”- Italian restaurant opening daily for lunch and dinner from 11:00 – 22:30.
Yes, our restaurant serves vegetarian food.
No, we do not serve halal food.
Ao Prao Resort
Breeze – Thai and international all-day dining restaurant
The Restaurant – Thai and international all-day dining restaurant
Baan Ploy SeeBaan Ploy Samet – local Thai-seafood restaurant
Sai Kaew Beach Resort
The Zea – Thai and international all-day dining restaurant
***To reserve a table, simply press 0 or contact the front desk***
Swimming pool opening hours: 07:00 – 20:00
The spa opening hours: 10:00 – 19:00
(Beach massage available from 10:00 – 17:00
Yes, we do. Simply dial 0 or contact the front desk for more information and assistance.
Yes, wheelchairs are available. Please dial 0 or contact the front desk for assistance.
Unfortunately, pets are not allowed in the hotel.
We kindly inform you that all of our rooms are non-smoking.
There are designated smoking areas in the hotel. Please contact the front desk for more information.
Unfortunately, durians are not allowed in the hotel due to its strong odor.
Yes, you can request a full tax invoice with our front desk.
Please dial 0 or contact front desk for more information and assistance at any time.
To make a call between rooms, please press 8 followed by a room number.
The rate for kayak and paddle board starts from 300 baht per hour.
The nearest convenience store is located about 2.6 kilometers away from the resort.
Our resort does not provide motorbike rental services, but there is a motorbike rental shop near Na Dan Pier. Rental price starts from 400 baht per day.
The nearest pharmacy is located 2.8 kilometers away, opposite to the police station.
- The health station is about 2.8 kilometers away from the resort.
- Inter Clinic is about 3.2 kilometers away from the resort (opening from 08:00 – 17:00)
(If you need to visit outside business hours, please contact the front desk for assistance.)
There is an ATM in front of a convenience store (7-Eleven), about 2.6 kilometers away from the resort.
Please contact the front desk if you require a currency exchange service.
You can travel to other areas by local taxis which are available in front of the lobby or contact the front desk for assistance.